Best optician in Fultondale, Alabama (AL) 2025

Purchased my eyeglasses here on 12/8/2021. I purchased premium lens that are suppose to come with protection plan. I have the envelope/flye r that they put receipts in that says it. Yesterday September 28 2022, was told that they didn't come with the protection plan since I didn't purchase the plan separately. It even says it does online that premium lens come with protection plan. Called customer service and was told rudely that no i was wrong they don't. Was told in store that purchasing with insurance the plan would cover even if protection was purchased. Will be using some place different in future. ~MARLIN