I was low on propane and with a storm coming in I requested a delivery. They told me it would take up to 14 days to deliver but if I want to pay the $200 expediting fee it would be 72 hours. I was desperate since the gas is my heat so I paid the exorbitant fee. My gas was supposed to be delivered by Friday at 4 pm. They never showed. I called immediately and was told it would be delivered on Saturday by 3 pm and they again never showed and they’re closed on the weekend so I couldn’t speak with anyone. They finally showed up on Wednesday. I was not home when they delivered. They gave me the gas and then locked my tank. Without even a phone call. Who cuts off someone’s heat in the middle of winter without even a courtesy call? After over an hour on the phone being transferred all over the place, no one could tell me why my gas was cut off. They said they could get someone out maybe in two days!! I am beyond frustrated and I am at their mercy. As soon as I can change companies I will. Amerigas has been nothing but a headache. All of my neighbors have switched. I don’t understand how they could have such a high rating. ~Debi
propane supplier
energy supplier