Best shipping and mailing service in Jonesboro, Arkansas (AR) 2024

I had a letter type package that was to be overnight. The sender did not put my home house address on the package. I called gave them and UPS the address correction and the change was confirmed. The representative said it would be delivered the next day. A Friday. I looked at my account. The status still had not changed. It Was NOT delivered on Friday. I called on Friday morning and was told I had to keep checking on the status. The distribution center is closed on Saturday and Sunday so that means maybe Monday. USPS would have delivered it on Saturday. FedEx would send it 7 days a week. I can't believe with all the modern technology it could not have been expedited to be delivered on Friday. Very disappointed with the service. Though the address was not correct by the sender when given the information your system should be more customer service friendly. The representatives were helpful to a limited degree. I should have not been told I would have it on Friday. In the future, I will always choose FedEx when given a choice. The delivery driver that usually delivers here is always very friendly. Too bad the system of this company is not customer friendly. ~Melissa