Best cell phone store in Siloam Springs, Arkansas (AR) 2024

I hate to even have to post this review, however I hope this is possibly noticed and the correct response is taken. My father-in-law and I were in the need of some minor bug fixes with his IPhone 11. After working in the cell industry for a few years, I knew this would be an issue that would need to be corrected in store. That’s where we made my first mistake… Upon entering, there was no greeting, no question if we could be helped. After having to ask to be helped (Fun Fact: we were the only people in store) I finally was able to get the manager up out of her seat. It must have been break time, or she just doesn’t care to do her job. Regardless, without opening my account or so much as even looking at the device, she rudely told us to “hard reset it yourself, and if that doesn’t fix the issue go to Best Buy!” Then sent us out the door, resolving nothing!!! Well good news for Best Buy, after this awful interaction I’m taking my $700 a month payment and avoiding this store like the plague! If you want fair and decent business, be sure to avoid this place! ~Kale