Best stationery store in Chula Vista, California (CA) 2024

Made a Covid vaccine appointment for my child. Couldn't find the kiosk to sign in but I saw a "Vaccine Check-In" sign (which needs to be removed because it is NOT the vaccine check-in) at one of the pharmacy windows. I went up to the pharmacist to ask him if that was where I had to sign in but he immediately interrupted me and told me he'd be with me in a minute. I understood, he was busy finishing a task so I didn't want to be rude and I waited. After about 10 minutes of waiting while he typed away, he left the window. I saw someone working at the Minute Clinic next to the pharmacy so I went to ask her if that was where we sign in to get the vaccine. She confirmed my question, so I went back to wait for the pharmacist to come back. After another 5 minutes, he was finally available to help. When I told him my child had an appointment for a Covid vaccine, he said "Oh that's next door at the Minute Clinic." By the time the check-in kiosk location was finally pointed out to me, my appointment had expired and there were no more available appointments for today. Thankfully, the receptionist at the Minute Clinic was able to talk to the doctor on staff and my child was able to get his vaccine administered. I work in customer service and would not have made someone wait so long to answer a question and be so rude about it. I've been busy with tasks at work but always let the customer know that if they have any quick questions or need any immediate assistance, I can help. If I couldn't help them, I'd get someone who could and let them know I'd be with them shortly. This pharmacy really needs to train their employees on customer service. ~Claudia

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