Both my husband and I have shopped here for over 5 years, and we use the pharmacy regularly. When we walk in the door, Rite Aid personnel cheerfully greet us with us with a smile. We do notice the supply chain has thinned out the shelves, but I don't think Rite Aid can help that.
The pharmacy has FABULOUS personnel who are professional, very hard-working, friendly, and efficient. (Emil is outstanding). Actually it seems they're understaffed and they are running their feet off, sometimes only one single person there at a time answering phone calls, covering both the intake and outgoing windows plus filling the prescriptions all simultaneously which seems too much for one person. I believe this partly has to do with the newer added responsibility of the pharmacists, giving various vaccines that takes them away from the pharmacy, leaving a single person in the pharmacy. They should increase their pharmacy staffing during flu vax season plus if or when Covid is on the rise!
We will keep coming here because of the consistently good service even though it seems both the store and pharmacy are thinly staffed. ~Babzl
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beauty supply store
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general store
greeting card shop