Best tire shop in Chula Vista, California (CA) 2024

I normally don't write reviews but I had such an unpleasant experience here that I needed to share. I went in for a simple tire rotation and a general inspection on my 2012 Honda civic for only 22$ which to be fair, was a great deal. The man told me they could get it done that same day and that I would only take "a couple of hours to do". I was willing to wait a couple of hours but I ended up waiting over 6 hours for my car to be finally done. Honestly, that would've been fine too but if the person had told me it would take more that " a couple of hours" I would've arranged a ride. At the end, they eneded up giving me a quote to do more work on my car because supposedly my car had 1000$ worth of issues that needed to be taken care of. The following day I went to a more reliable and honest car mechanic shop and I had told them that, according to Firestone, I needed to get all this work done and that is was going to be 1000$. The mechanic took a quick look at "everything that needed to be done" and he said that literally nothing is wrong with my car. Most of the stuff they brought up wasn't due to be serviced yet and the belt that supposedly needed to be changed urgently was completely fine. Please be aware of what they quote you for work on you car. Yes 22$ for a tire rotation was a great deal but it was not worth sitting 6 hours and being lied to at the end of all that. ~Jonathan

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I had a good experience. The young man who help me was fast and respectful. Not just that, when he was about to put the tire in my trunk he started to look for a towel to clean and dry off the tire. That showed me his respect and concern. I appreciated that. He was clean fast and respectful. That made him perfect. Thank you! ~Santa

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