Best tool store in Compton, California (CA) 2024

The customer service a is a myth. July 12, about 7 PM 2022 I waited over ten minutes after someone paged for a associate to assist me to get several items out of the tool cage on isle eight. After waiting for nearly ten minutes, a associate walked down the isle, right past me and another customer and just walked right past us as if we were not even there. A few minutes later. I walked over to customer service and asked to speak to the shift manager, imagine my suprise when I see that he looks just like the associate that walked past me just a few minutes previous. Now he says, "I swear I just saw you on isle eight standing by the tool cage" Wait, it gets better! Then he took a tone with me and said I should have stopped him when he walked past me. Well I might have, if I was not stunned by his lack of understanding social cues and the earlier page ASKING FOR ASSISTANCE ON ISLE EIGHT. This was the second time I had to wait for over ten minutes by that same cage at this location. I am planning on buying a large toolbox and several tools to go in it. I will not be buying any of it at this location.. ~SlyDog

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Brought my Milwaukee Impact in for repair about a month ago. Before starting, the owner notified me that there had been some shipping delays, stock shortage on some parts, before asking if I wanted to proceed which was very professional. He even went the extra mile to find out whether my tool was still under warranty or not (which it was) which was a big help for me as far as cost wise. Got a call from the store when they discovered my parts were taking longer than expected to arrive for repair (which was awesome as well) all in this place has been On Poont and have def earned a future customer 🤘🏽 ~E

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