Best pet boarding service in Concord, California (CA) 2024

Since covid they have had a strict protocol. You park your car in the parking lot and then call or text them you're here. Usually they allow one person in with the pet, however I guess since my dog was only getting a shot, they took her in and had me wait outside. I took my other dog with me to the store to look for something. I was on my way back when I received the text to pay. I didn't have a chance to check out when the worker inside came out and was going to check me out. I told her I got the text and am trying to pay now. They don't release your dog until you pay. I was able to get the refill prescription for my dog and rabies certificate too. Over all not bad. If you have a bonded pair of dogs and they're due for the same check up, they will let you in, but that was in April and I'm not sure if they changed their policy. ~Jennifer