Best bank in Covina, California (CA) 2024

Horrible Bank with Racist Tellers! Bank of the West Covina Branch is one of the most Racist Branches I have ever gone to. On Friday, Oct-7, 2022 I entered this branch to cash my Payroll check for the second time. I returned to this branch because a week prior I visited this branch to cash my check and was greeted professionally and friendly by a female teller. Unfortunately, my recent visit was horrible and disturbing because of the way I was treated by this Asian Teller. He refused to give me his name which is why I am referring to him as Asian. I walked up to his teller window and presented my payroll check and told him I just wanted to cash my check. He looked up my account and then looked at my check and said he could not cash it because it was a Wells Fargo bank check. This struck me as very odd, I asked him to then call Wells Fargo to verify it's validity and he refused. He said they don't do that. My account is open in good standing with money in my checking account. He became rude and said he would not cash it. I told him I was there last week and the other teller had no issues and promptly and courteously cashed my payroll check. He became a little irate and tossed my check back and said to go to Wells Fargo if I wanted it cashed. He was difficult to understand because of his thick accent. By his tone and disgusting demeanor, I can only conclude that he's a racist and doesn't like Mexicans. I grabbed my check and went to the Wells Fargo right down the street and cashed my check. I mentioned the incident to the Wells Fargo teller and she told me they always cash each others checks without a problem. This confirmed my suspicion of this Racist Teller at Bank of the West. Latinos avoid the Covina Citrus Branch of Bank of the West at all cost. I have since closed my account. Good Riddance! They should rename the Covina Citrus branch and call it the Bank of Racism! ~NSP

Over 13 people in line and only 2 tellers working on a Friday morning. Waited for over 45 min. This has been a recurring experience at Wells Fargo. ~Josh