Best department store in Fresno, California (CA) 2024

Kinda sad to say this because the manager of this place is the sweetest guy and he's so upbeat and smiley but his female employee with the blue ombre hair could use his attitude adjustment. Went in for a refund and she didn't smile, she was very dismissive, and just quickly handed me my refund and said, and I quote, "- is your refund." No have a nice day, no "thank you", no nothing, like not even a smile. I don't know if she was having a hard day but the other girl that was there was so sweet and friendly and even though she didn't want to engage with me she was still polite. I don't understand the difference here but if you don't like your job, do something to change it please because it can affect your customers. ~Sam

Very bad store and employees especially the manager Kathrine we purchased this shirt and didn't have the time to test fit thinking it would be what it says (XL) BUT WHEN WE TRIED IT , IT WAS A SMALL NOT EVEN LARGE , so I returned to the store to return it and because I didn't have the receipt the only offered me $ .49 and wouldn't even credit it back to my credit card this was my worst experience ever with horrible customer service. Its fraud they will sell you an item and hope you loose the receipt so they can keep your money even if you paid by a credit card . Stay away unless you want to loose money. ~Nay