Best cable company in Los Angeles, California (CA) 2024

This location is the absolute worst. The employees are sitting around while there are several customers waiting to be helped. The self service kiosk is always having technical issues - which forces you to wait on the vapid unprofessional obtuse associates. The only employee that literally does his job is Augustin. Whenever I visit the store, he is always so kind welcoming and courteous. It's worth noting I tried bringing it to an employees' attention how awful their service was (after waiting over an hour just to make a payment) she has the audacity to try and "upsell" and then said, "Then make your payment online". Yuck and extremely gross. They're not even worth 1 star. ~Shanni