Best telecommunications service provider in Los Angeles, California (CA) 2024

I came in earlier today and Henry Fernandez has been so helpful for me and my family , we had a lot of questions about trying a new plan and he was patient and helped us with everything with kindness and his services was very appreciated thank you so much Henry !!! ticket code :638074 ~Dominique

OMG!!!!!! Whats going on with the employees????? They are rude and pretentious. One guy alone on Memorial Day was so bad on his customer service that I decided to go to other place to make my things. Tell him we all have problems and hi is not a real diva. Omg ~Domínguez

I had the BEST experience at the AT&T with Marilyn and Angie. Marilyn sat with me with such patience and positivity throughout our time trying to set up a new device. While it took time because of the process, Marilyn made it incredibly easy and took care of everything I needed help with. Angie topped it off with advice on how to finish setting up the device and waited till we finished to make sure I was all set. They were absolutely stellar and I will definitely come to them in the future for any device and cellular needs. ~Hayley

This location is the absolute worst. The employees are sitting around while there are several customers waiting to be helped. The self service kiosk is always having technical issues - which forces you to wait on the vapid unprofessional obtuse associates. The only employee that literally does his job is Augustin. Whenever I visit the store, he is always so kind welcoming and courteous. It's worth noting I tried bringing it to an employees' attention how awful their service was (after waiting over an hour just to make a payment) she has the audacity to try and "upsell" and then said, "Then make your payment online". Yuck and extremely gross. They're not even worth 1 star. ~Shanni