Best bank in Montebello, California (CA) 2024

I'm very unhappy with this bank. I've been a member for about 15 years and it's gone way down hill. I feel that the newer employees have no idea what they're doing. The only reason I've stayed with this bank so long is because Kathy was so great but now that she isn't an employee, I'd rather go elsewhere. I dislike how they charge me a monthly fee on $5.95 for services that I've never used and don't plan to use. I also dislike that on top of that fee, I'm charged for withdrawing at ATM's since I moved 50 miles away. I used to live in Montebello but now im in Northridge. There isn't a branch nearby and I feel that they should accommodate people like me who live far but continue to use their branch. If they want to keep members, they need to do the right thing and help us out. ~Christina