Best physiotherapy center in Petaluma, California (CA) 2024

I won’t be going back here. I had my first appointment today. I saw Mitchell. He was nice. Everyone was “nice.” However, they have no idea what’s going on and how to bill, then they put it back on the patient. I was literally told that I had to pay $180 in case my insurance 6 months from now came back and didn’t pay. Sounds like their problem not a patient’s problem. My insurance has been amazing. I was also told my “the scheduler” that they wouldn’t cover it because it was related to a car accident…. I have Ehler’s Danos Syndrom. It’s a genetic disorder from birth. She hadn’t even spoken to the doctor, or do a pre authorization or try and bill my PPO. Nothing… The name of the last practice had some same issues of having patients pay out of pocket and then they wipukd bill insurance. That’s insurance fraud. Then it’s $160 for follow up appointments… no thanks! I’m tired of places taking advantage of people when they are hurting. I was also told i should leave my job and file for disability. I do hair for a living and it’s my passion. This dude doesn’t know how strong i am. I’m glad they only got $180 out of me and I’ll be going in tomorrow to have a discussion with them. There are plenty of other physical therapy places that will work on sliding scales and bill insurance. ~Kelly

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