Best storage facility in Rancho Cordova, California (CA) 2024

Tammy, you’re my favorite!! My experience at this location has always been phenomenal, due to the staff. They truly make their customers feel valued and taken care of. I have rented at other locations with subpar service and even though this location is a bit further away than what I would prefer—they have my loyalty. Thank you guys for always making something that is typically unpleasant, selecting a storage unit— into an enjoyable experience. I appreciate you and the work you do for your customers. The friendly and customer-centric approach is very much appreciated! ~Crystal

I have a unit at the Rancho Cordova location. I rented here many years ago under different management who were professional and helpful. Our unit was broken into last year and I ended up filing a claim with insurance and there were absolutely no apologies or notice given to me by management. I found out when I drove into the storage. I have not had a good experience with this place and there's always homeless people on the grounds. It actually looks like management allows them to live there. It's nothing like it was prior to the current management. I went online to pay my rental on the 10th day of August and the rate was different. My rate is normally $132 and I was never notified in writing about any changes in my rate. I'm currently on disability and need to be notified in writing about increases at least 30 days in advance. I sent an email to the office so they'll get it when they open, but I have no faith they'll resolve this. I prefer to speak to a district manager or owner. ~Aneatra

I rented a truck and turned it into a different location. A very angry employee figured out my business name from my phone number and wrote my company a horrible review. All because I rented a truck and turned it into a different location. Hey "Johnny" who has also gave this place a five-star review wrote the review. A second employee in regards to another rental did the exact same thing today. Let the litigation begin! ~Wes