Best auto repair shop in Rohnert Park, California (CA) 2024

Rude. I bought gas and food at this specific GS. The place was not busy. I had some time to kill waiting for my wife to get off work before I needed to pick her up. After not much time sitting alone in their empty parking lot, the clerk came out to ask why I was there. With the drink I just paid for in hand, I explained I was waiting for my wife and just killing time. He said "we don't have people wait like this here and you should leave". ?? Mind you, I am a clean cut, employed, tax paying customer sitting in a brand new clean car,not smoking, drinking water with my windows up and not playing music. I was nowhere near the gas pumps and was the only vehicle in their part of an open parking lot shared with other businesses. I am really struggling to find the issue? I have come to this gas station for years and never once had an issue. Well, that's the last time I spend money here. ~WildWood

Just went in for a wheel alignment and tire rotation. The associates were friendly and the service was fairly quick enough due to the fact that it is still early in the morning. I can't imagine what the wait time is when they are busy. The technicians that perform the actual service needs to be more attentive in following the work order! I had requested a tire rotation along with the wheel alignment, yet no tire rotation was done! Unfortunately I didn't check until I got home. I am willing to give this place a second chance only because it is conveniently located close to home. Just a word of caution to others who are thinking of getting their car serviced here to check carefully before leaving the store! Sad to say I have not received exceptional service from any Pep Boys locations for the longest time! Their prices remain competitive, but the quality of services have gone down hill! ~Michael