Best car battery store in Roseville, California (CA) 2024

These geniuses don't know how to properly change oil. I used to have them change my oil because I live in apartments and I could buy top of the line oil from Walmart and pay $15 for them to change it. Well they don't even know you're supposed fill the new oil filter with fresh fluid before you install it, it's called priming the filter. Then I noticed they changed the oil after they already installed the new filter! Who taught these people how to do an oil change completely backwards and incorrectly? Next time I'll just do it myself. Not to mention they lost the caps to my valve stems after "filling my tires with air" which upsets me I literally just got all new tires and matching chrome caps for the valve stems. Plus they filled my washer fluid with hose water instead of using the recommended washer fluid I use. I didn't even ask them to check my tires or windshield washer fluid. Service: Oil change ~Myles

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Ive never had such a horrible customer experience, Not only did I wait 6 hours to get service when they me to wait 5 when I had made an appointment and I was told that I was good to show up. I basically had to wait under hour in the cold and they lost my hub centric ring, i could of bought tires there and fixed the issue but I Was so upset at the way they handled the issue and didn't even bother to try checking the 1st points for they made me wait 5 hours in the cold. Ill never ever spend a dollar at Firestone because of this. ~Kiba

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