Best used car dealer in Santa Ana, California (CA) 2024

If you want a car guy, FARAZ is your man! We bought a 2023 BMW X5 45e Hybrid and absolutely LOVE IT!! How can I describe the FIVE STAR experience we had with Faraz? 1) KNOWLEDGE beyond car review sites. He has owned many high end vehicles and pinpoints what you need to know for cross comparisons against newer technologies & engineering. We were deciding between several luxury class PHEV hybrids. 2) OUTSTANDING CUSTOMER CARE. Every concern we had was anticipated, met and exceeded. This is not just sales, this is expertise, diving as deeply as you need to go, from car technologies, engineering, performance, features to pointing out financial incentives regarding tax credits, business purchases, etc. 3) NO FALSE PROMISES He handled everything A-Z with anticipation of our next concern. This is superlative customer care, service, attention to detail and follow-up to the finish line. No surprises. What he promised he delivered. 4) EARNED OUR TRUST. By working FOR us to get the best deal possible with a car model that they cannot keep on the lot! Background: Literally our car, which arrived while we were there(!) had a waiting list ready to buy it. We came to drive another one and it sold within an hour of us calling, so we could only look at it. Super hot car in a super hot market. Yet, Faraz & Tiffany gave us the night to make our decision! We were floored by their care for us and we enjoyed the experience. We bought the car the next morning! Bravo Faraz! The BEST CAR EXPERIENCE we have had in 35 years! Thank you so much Faraz & Tiffany! I LOVE my car & will be recommending fam & friends to you!! ~R

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