Best medical lab in Santa Maria, California (CA) 2024

Very unfortunate. I just waited 30 minutes and no movement anywhere. I went back to the desk to ask about timing etc. TWO hour wait I was told. Really ? I was not offered that information to begin with I let the young lady know that needs to be advised to patients. Don’t just tell them to have a seat. Not acceptable. I get it covid and staff storages. But Communicate ! ~Lori

This is not handicapped friendly. Doors are opened by pulling and there is no room for a wheelchair. The irony is that there is a wheelchair sticker on the door. This was a very slow lab. No one at the front to talk to or drop off a sample. Have to check-in via kiosk which half the people didn’t know how to use, and hope it worked and someone will text if you wait outdoors. I never received a text. The wait was ridiculously long. An hour just to drop off a sample and that’s only because I finally said something. My name was apparently never going to be called nor was I ever going to receive a text. Plethora of people coughing and one even removed his mask to cough. How do people not realize there is an airborne pandemic? This lab is too busy not to have someone up front. ~E