Best atm in Signal Hill, California (CA) 2024

Three different store I went too the machines were down 10/25/2017 ~matthew

Customer service needs to be reevaluated at this branch. On 1/7/22 a customer with medical limitations/ medically disabled was treated very poorly by the manager/supervisor of the branch and some staff. I saw that the man was quite upset about the long wait and none of the staff was helping him after he had explained his situation. He said he was a cancer patient and had recently had surgery as well and he became super upset and did voice is frustration loudly but who wouldn't if you were being ignored. I understand he should have been upset with the security personnel since she has no control over the services rendered in the branch but none of the staff were appropriately handling the situation. The ones addressing him were being very rude and unprofessional. The "manager" stepped in to handle the customer but just was speaking very loud and aggressively to the customer and allowed the other customers to ok insult the man instead of quickly and calmly addressing the situation. She finally told him of wanted to get helped she would if he got up from the disabled booth and walked to a in different teller booth and stand you instead of being seated. The man did apologize for his behavior but she was still speaking to him very rudely to him throughout the whole transaction. After the man left, she was making sarcastic remarks about the situation thinking no one was listening but i was. I personally would not like to be treated that way hence i would not recommend this branch to anyone. All the staff seem complacent with the Manager's behavior. Maybe they should all be retrained in customer service and learn to handle these situations appropriately with a smile and not being passive aggressive. ~Jasmine

Well they've closed my closer ones so my options are few in Long Beach ca. ~Karen

I just use the drive-up ATM here. You can get multiple denominations of cash at this machine. ~Kevin