Best coffee store in Stanford, California (CA) 2024

The staff at this Starbucks failed to make my order and when I approached them they were too busy to even sort it out. They kept me waiting without addressing the issue. When I approached them about it again after waiting and waiting, they just lied about it and said they were busy doing other orders and someone else must have taken my order which was untrue as I was waiting next to where orders were being dispensed. The lady in charge was so rude and non apologetic. Very abrupt and shouldn’t really be working in hospitality as she didn’t care about me or my order. I ended up getting a refund after they found my order in the register after 40mins. I have never experienced such bad customer service. Really appalling attitude by staff and management! I definitely wouldn’t return to this cafe. Students and staff at Stanford University deserve better really! ~Jimbo

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