Best van rental agency in Sunnyvale, California (CA) 2024

Samantha Hunt was amazing! This was one of my first times renting a van and Samantha made the process very easy. Working with her, I could tell that she was very knowledgeable and experienced. During the rental, our vehicle was unfortunately vandalized. I was so anxious to return the van to the agency since I had never experienced something like this and I was nervous to see how the staff would react. But the first thing that Samantha asked was if everybody was okay. The way she responded to and handled the situation put me at ease, as I could tell she prioritized her customer's safety over the condition of the vehicle. Samantha is a great representative for her company and I would definitely rent from them again. ~Kevin

Horrible experience. New fridge died 29 days after installation. Store manager simply didn't answer at least six attempts to call. We had purchased the 5-year protection program. Protection program people told us that store manager could get us a loaner until the fridge was fixed, but we never could reach her. We've been living out of a cooler ever since, with no end in sight (repairs are handled by Whirlpool, and it took them a week even to get the first assessment done.) ~Anne