Best car rental agency in West Hollywood, California (CA) 2024

I was staying at the Ramada and had to add a friend as a driver, I went about noon new years eve, we went inside and waited for about 10 minutes till a worker without a mask came in and rudely asked us "what do you need?" i told him i needed to add a driver, he then left with another customer, came back 5 minutes later and told us the internet was down and he couldn't add them, while he was using his iPad to help another customer.... the whole time we were there we noticed car keys scattered unattended with customer credit cards in plain view on the front desk. Not only were the workers rude and unprofessional at this location, they are also careless with their customers personal information laying around. I will avoid this location going forward and would recommend anyone else to as well until they get more professional staff. ~Eric

Rented a beautiful White Mercedes GLA 250 for 10 days in total, great service at pick up and drop off. Car was squeaky clean as expected. Super professional, accommodating and friendly staff which always makes your experience that bit more pleasant, ~Ore