Best cell phone store in Whittier, California (CA) 2024

Any experience with t mobile is a horrible experience. When I signed up 5 years ago it was due to a plan that was awesome. 1 month that lasted. Since then they've changed my account countless times and to get this clarified have been days of my personal time. Now they expect me to pay my full bill even though for over the past year I've received partial service. Horrible company fortunately with their consent I've recorded past conversations and I'm still waiting on a call back that should have happened over a month ago ~Juan

Do not come here!!! Go elsewhere, they have really bad employees that don’t know what they’re doing. Just 2 days ago this male employee charged my mother for a screen protector that they didn’t have in stock and instead of giving her a refund he called another store in highland park and told her that she can go pick it up over there. When she went to the store in highland park they had no idea about the screen protector. How do you even charge for something that you don’t have? He also charged her $15 dollars to change her area code. After being unsuccessful, he then told me that the money was lost and that it was a gamble so there was nothing that can be done. He claimed that he told me it was a gamble but how do you even say that to a customer that’s paying for a service. I asked for a refund or some type of credit and he aggressively told me that I wasn’t getting anything and to leave the store. Not only is this irresponsible but this employee was provocative, rude and uneducated. That is very bad customer service and that guy should be disciplined! ~Jose