Best orthodontist in Arvada, Colorado (CO) 2024

Let me preface all of this by saying I have tremendous fear and anxiety around dentists. Tears, combativeness, you name it. I will also say this location has really turned around in the last 10 months. I was previously not happy here and now it is a well functioning and trustworthy location! I started coming to this location in Oct 2021. At the time I did not find the office staff to be helpful or have any follow through. While the dentist did nothing to directly cause concern I was very distrustful of them and felt they were recommending unnecessary procedures. It took many requests to get a treatment plan and all I received was a long list of insurance billing codes that meant nothing to me. I didn't understand any of the recommended procedures or how to get started with them. In Dec 2021 I had to go to the Parker location for an implant surgery (which ended up being a very traumatic experience for me.) The follow ups in the Arvada office never gave me any info about what the next steps were. Fast forward to June 2022. There is new office staff and a new dentist. I reiterated my fears and the difficult implant surgery. I asked about how to continue with the implant and requested a new exam. The new dentist Dr. Kim is VERY patient, gentle and non-judgmental. She even suggested a few of the procedures previously recommended could be "watched" rather than rush forward with them. A few of the assistants are still around and they are friendly, caring and will go out of their way to make you feel comfortable. And the office staff is AMAZING! They are very friendly, attentive and took the time to break down my treatment plan to put it into understandable terms and my cost after insurance. I really appreciate them and I'm happy I gave the location another chance after the changes. ~Jennifer