Best car repair in Castle Rock, Colorado (CO) 2024

Should have looked at the reviews. I have used Firestone at this and other locations over the years. Mostly for tires and brakes. Never had an issue. During a recent storm we hit a curb with the right front. Had some pretty good curb rash and the steering wheel was off by about 10%. Took it into Allen St Firestone to have them check it. When they called after their check it was told I needed a Lower control arm, ball joints and alignment and they would call with a quote. A week and a half later I recieved an email with a $1500 quote. I am told that is just an estimate as the dealer still has not called them. I had already made an appointment to take it to another very highly recommend shop since Firestone had taken so long. I dropped the car of last night at the new shop. This morning I received a call that it did not need anything but an alignment. Mind you the new shop had ordered and receive the parts Firestone said I needed. They could have easily installed them. It's nice to know honest people and good technicians still exist. ~flheiny

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