Best oil change service in Castle Rock, Colorado (CO) 2024

Should have looked at the reviews. I have used Firestone at this and other locations over the years. Mostly for tires and brakes. Never had an issue. During a recent storm we hit a curb with the right front. Had some pretty good curb rash and the steering wheel was off by about 10%. Took it into Allen St Firestone to have them check it. When they called after their check it was told I needed a Lower control arm, ball joints and alignment and they would call with a quote. A week and a half later I recieved an email with a $1500 quote. I am told that is just an estimate as the dealer still has not called them. I had already made an appointment to take it to another very highly recommend shop since Firestone had taken so long. I dropped the car of last night at the new shop. This morning I received a call that it did not need anything but an alignment. Mind you the new shop had ordered and receive the parts Firestone said I needed. They could have easily installed them. It's nice to know honest people and good technicians still exist. ~flheiny

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I can't come here any longer. The rates went up and service, while mediocre before, is way down now. I spent $50 and it said the wheel would be hand touched up, seats wiped, console, cupholders, mats and given an air freshener. This was not done.i didn't get a pic of wheels before I fixed them already. Some things were wet so I thought ok, let it dry and check. Seats had marks, cup holders dirty, the wheels were not touched and the shine hardly stuck on the rubber. There is nothing used on the dash or doors, just a wipe down. My windshield was dirtier after than before b cause they didn't use a dry cloth with window cleaner. This was atrocious.they we're taking MAYBE 4-5min a car including vacuuming. I don't care how many cars are in line, you don't rush the work when you are charging $50 for what you charged $40 for a few months back. Save your $, go elsewhere or do it yourself. ~Nick

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