Best car dealer in Lakewood, Colorado (CO) 2024

I cannot even express how disappointing my experience has been. I went in for an oil change and walked out with damage on my hood and fender. I hadn’t seen it till I arrived back home 27 min after leaving Nissan. I went back the following business day so they could see the damage and had the audacity to say that it seemed like it happened out of their doors. Service director never contacted me, I had to contact him after two days. SO RIDICULOUS! Negligent, disrespectful and careless. If I had noticed it on the spot, I probably could’ve gotten this solved but since I didn’t, now they’re trying to say it was vandalism or something I possibly did to my car when I left. Great way to treat customers by finding excuses with no solid logic. The damage speaks for itself. If you don’t like your car so much and want it beat up, this is your place. I’ll give them 5 stars on worst customer service. TERRIBLE EXPERIENCE. ~David

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