Best bank in Thornton, Colorado (CO) 2024

At first, I thought I had found the bank for me. I was thinking, "finally a bank that won't scam me!" but low and behold instead of limiting your transactions between your savings and checking account if you make too many transactions they will without contacting you without giving you any warning charge you $105 as a "service fee". After cleaning that the young savers young checking accounts won't charge you fees if you are younger than 25 years old. This is a very misleading statement if there are still service fees. I was extremely happy with this bank before this and now I am finding myself extremely disappointed that I ever decided to work with this Bank. I would feel differently if I was reimbursed and I would understand if the policy were to continue but at least I would be warned there is a huge difference in being warned and hiding on one dollar service fee in your paperwork. Upon calling customer service the customer service representative told me that every branch is different and if it's hidden in the paperwork then it's hidden in the paperwork thanks a lot vectra! ~Caleb

Went in to open an online account for my credit card. Took them 10min just to look up in their manual that you can only open an online account if you also have a checking/savings account. Instead of offering to help me set up an account they just said there’s nothing we can do 🙃 worst customer service ever ~Alauna