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Chase Bank in Thornton (695 Thornton Pkwy, CO 80229)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Thornton (Colorado state) on the street of 695 Thornton Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1720-929-2295. You can get more information from their website: https://locator.chase.com/co/thornton/695-thornton-pkwy?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MTkwNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 39.871145, -104.978422. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Katie
I closed my account a couple years ago because I kept getting phishing emails and Chase didn't seem to care. I went in today to give it another shot and open an account again; only to be told (quite rudely), that they don't accept walk ins and if I need to be seen today, I will have to call another location because they are "too busy" and can't do it. I walked out and went to another bank. Funny thing is; she said that she has had several people tell her that. They have gotten quite a bit of business because of Chase being "too busy" and refusing walk ins for potential customers.
11.2022Alauna
Went in to open an online account for my credit card. Took them 10min just to look up in their manual that you can only open an online account if you also have a checking/savings account. Instead of offering to help me set up an account they just said there’s nothing we can do 🙃 worst customer service ever
10.2022Ariel
There phone options to speak to a represtative is not upto date im trying to open a new account and calling every bank and credit union to see what offers they have as i dont have patience for online stuff and id rather talk to a human being about the options that are in real life ... this is the second bank that wouldnt answer so on to the next bank or credit union that will answer and give me real life answers instead of some automated robot that has no meaning of reality
09.2022guy
They Don't answer phone calls and automation hangs up on you. To many banks out there to put up with lousy service like this.
08.2022Drew
Poor customer service. Their bankers are rigid with arbitrary rules that don't apply at other banks. They don't answer the phone when called and there's no option to leave a message.
05.2022Nicole
Very helpful customer service was on point I didn’t catch the bankers name but she deserves a 5*
04.2022billy
This is easily the best Chase branch in Colorado. I've never had an issue here and the people who work here are great.
04.2022Lady
My experience with All Chase Personnel has been Exemplary Top Shelf-"Their Family [Business-Family]!!!" Greatly Appreciated, Lady Kathleen Marie
03.2022Peter
Went to get mortgage help and cancel a credit card about a month ago. Had a flyer for free refi and wasn't happy with current credit card. The clerk had the manager assist me with both. I was told the mortgage flyer wasn't accurate and they would have the mortgage rep call me as they don't come in to office and wouldn't let me set an appointment with him. The branch manager then called to cancel my card. I was assured it was cancelled but it wasn't. Called in a few weeks later to have it cancelled. Was lied to by the manager. Not a good experience.
11.2021Sonny
Based on the reviews for this location I was weary to open an account with them, but I really couldn’t have had a better experience! Yes, it’s a busy location, especially in the morning and lunch time, but if you come after that rush, there’s really no wait time at all. Everything in this area is busy around lunch, that’s just the way it is, no reason to blame the employees for that. I made a mistake while opening my business account and destiny(?) helped me over the phone with correcting my state paperwork before I even came in for an appointment with Jazmin to fix the issues. She was super sweet and genuinely interested in my small business. It is tricky to get appointments right away here, but that’s because of COVID and more of a corporate issue. No reason to dock the exact location or employees for COVID restraints and busy are wait times. Went in again today to rectify last of the account issues, no wait, and a personal banker cleared up my issue quick. Another employee double checked they were able to help me at the desk too which was nice. For people saying they don’t respect customers, while I was in there last week, a guy came in and was YELLING in line about the wait, trying to get other customers in line roused to join him in loud complaint. It honestly freaked me out but the employees remained calm and tried to offer to help him expedite his issue but he stormed out swearing. They never were rude or unprofessional to him even though as a fellow customer, I would have asked him to chill.
11.2020