Best cell phone store in Danbury, Connecticut (CT) 2024

Great staff!! Very knowledgeable. Even though it used to be a sprint location and T-Mobile staff took over, they know everything and are all ready to help. ~Ysabel

I was VERY SATISFIED with my recent visit to the Backus Ave. store! Lauren was my sales associate and she was extremely courteous, helpful, and knowledgeable. It was the best experience I've ever had phone/plan shopping. She listened to what I needed and didn’t try to oversell or overcomplicate things. I ended up buying the phone, adding to my current AT&T plan where applicable, and buying 2 accessories (and getting one for free). Lauren is a real gem, I'll be recommending your store to everyone based on my interaction with her and my satisfaction with the products I purchased. ~Barb

This kind gentleman, Daniel, helped my husband & I out today at AT&T and we are very satisfied. He was professional & patient with us setting up our new phone/watches. He was by far the best customer service we’ve had- I would highly recommend him for your AT&T needs. Thanks again Daniel!! 😊 ~Angelica

Terrible service. I suggest you save your money and go some place else. Got my phone screen repaired here and the new screen was not even attached to the frame. When I went back to get it fixed, they said it was because me phone was bent but my phone has been bent before and the screen was always perfectly attached. When they "tried" to fix it, they ended up ruining the Touch ID on my phone and said it was "rust" that was on the button but it was perfectly fine until they touched it. Not even a month after getting it fixed, I tapped it against cardboard and it completely shattered even with a tempered glass screen protector on it. They offered to fix it but for $120 again... No way. They shouldn't have gotten my money the first time around. Unfriendly people who don't know what they are talking about or what they are doing. I went to the Apple store and was told something completely different than what this store told me. Waste of money and no my phone is in worse condition than it was. ~Sabrina