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AT&T Store in Danbury (4 Backus Ave, CT 06810)

4.1 (40 reviews)

About:

AT&T Store Logo

Retailer providing wireless plans & a range of phones, devices & accessories.


AT&T Store is located in Danbury (Connecticut state) on the street of 4 Backus Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12032070394. You can get more information from their website: https://www.att.com/stores/connecticut/danbury/116528?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 41.379112, -73.476097. Scroll down to find out opening hours, reviews and other important information about AT&T Store.

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Available amenities

Accessibility

  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

Are the opening hours of AT&T Store up to date? Is the place part of a chain store? AT&T Store is my place. Can I manage it? What categories is AT&T Store listed in? How is AT&T Store rated? What is the address of AT&T Store? How to Get in Touch With AT&T Store?

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Reviews about AT&T Store - 40

Kay

Riley resolved a new and difficult problem with Google for me It was stressful due to fact that iwas going out of town tomorrow. She was persistent and reassuring to the end she deserves a raise!!

07.2022

Kay

Riley resolved a new and difficult problem with Google for me It was stressful due to fact that iwas going out of town tomorrow. She was persistent and reassuring to the end she deserves a raise!!

07.2022

Kay

Riley resolved a new and difficult problem with Google for me It was stressful due to fact that iwas going out of town tomorrow. She was persistent and reassuring to the end she deserves a raise!!

07.2022

Kay

Riley resolved a new and difficult problem with Google for me It was stressful due to fact that iwas going out of town tomorrow. She was persistent and reassuring to the end she deserves a raise!!

07.2022

Jake

Amber and Lauren were super helpful! They answered all of my questions and made sure I was getting the best deal. I would highly recommend this store to anyone for their AT&T needs. Thanks again guys!!!

04.2022

Jake

Amber and Lauren were super helpful! They answered all of my questions and made sure I was getting the best deal. I would highly recommend this store to anyone for their AT&T needs. Thanks again guys!!!

04.2022

Jake

Amber and Lauren were super helpful! They answered all of my questions and made sure I was getting the best deal. I would highly recommend this store to anyone for their AT&T needs. Thanks again guys!!!

04.2022

Jake

Amber and Lauren were super helpful! They answered all of my questions and made sure I was getting the best deal. I would highly recommend this store to anyone for their AT&T needs. Thanks again guys!!!

04.2022

Barb

I was VERY SATISFIED with my recent visit to the Backus Ave. store! Lauren was my sales associate and she was extremely courteous, helpful, and knowledgeable. It was the best experience I've ever had phone/plan shopping. She listened to what I needed and didn’t try to oversell or overcomplicate things. I ended up buying the phone, adding to my current AT&T plan where applicable, and buying 2 accessories (and getting one for free). Lauren is a real gem, I'll be recommending your store to everyone based on my interaction with her and my satisfaction with the products I purchased.

03.2022

Barb

I was VERY SATISFIED with my recent visit to the Backus Ave. store! Lauren was my sales associate and she was extremely courteous, helpful, and knowledgeable. It was the best experience I've ever had phone/plan shopping. She listened to what I needed and didn’t try to oversell or overcomplicate things. I ended up buying the phone, adding to my current AT&T plan where applicable, and buying 2 accessories (and getting one for free). Lauren is a real gem, I'll be recommending your store to everyone based on my interaction with her and my satisfaction with the products I purchased.

03.2022

Barb

I was VERY SATISFIED with my recent visit to the Backus Ave. store! Lauren was my sales associate and she was extremely courteous, helpful, and knowledgeable. It was the best experience I've ever had phone/plan shopping. She listened to what I needed and didn’t try to oversell or overcomplicate things. I ended up buying the phone, adding to my current AT&T plan where applicable, and buying 2 accessories (and getting one for free). Lauren is a real gem, I'll be recommending your store to everyone based on my interaction with her and my satisfaction with the products I purchased.

03.2022

Barb

I was VERY SATISFIED with my recent visit to the Backus Ave. store! Lauren was my sales associate and she was extremely courteous, helpful, and knowledgeable. It was the best experience I've ever had phone/plan shopping. She listened to what I needed and didn’t try to oversell or overcomplicate things. I ended up buying the phone, adding to my current AT&T plan where applicable, and buying 2 accessories (and getting one for free). Lauren is a real gem, I'll be recommending your store to everyone based on my interaction with her and my satisfaction with the products I purchased.

03.2022

Bipin

I was traveling my T-Mobile prepaid internet is not working very well then I went to At&t 4 Backus store for change to At&T prepaid I got nice service from Amber she was attending me in store.Am so happy to her service and caring about my needs.I really appreciate Amber take care very well. Thank you for good service.Good luck.

01.2022

Bipin

I was traveling my T-Mobile prepaid internet is not working very well then I went to At&t 4 Backus store for change to At&T prepaid I got nice service from Amber she was attending me in store.Am so happy to her service and caring about my needs.I really appreciate Amber take care very well. Thank you for good service.Good luck.

01.2022

Bipin

I was traveling my T-Mobile prepaid internet is not working very well then I went to At&t 4 Backus store for change to At&T prepaid I got nice service from Amber she was attending me in store.Am so happy to her service and caring about my needs.I really appreciate Amber take care very well. Thank you for good service.Good luck.

01.2022

Bipin

I was traveling my T-Mobile prepaid internet is not working very well then I went to At&t 4 Backus store for change to At&T prepaid I got nice service from Amber she was attending me in store.Am so happy to her service and caring about my needs.I really appreciate Amber take care very well. Thank you for good service.Good luck.

01.2022

Jenn

I fell in the flooding during the storm putting g my phone in rice for 3 days with no luck. I went to the store and was waited on within 5 minutes. They were wonderful great people, very experienced. They helped me set up my phone and recover my passwords, thank goodness. I'm not use to change at the age of 50 but they did a great job. I will definitely refer your location and return with any needs. Thank you so very much to everyone there

09.2021

Jenn

I fell in the flooding during the storm putting g my phone in rice for 3 days with no luck. I went to the store and was waited on within 5 minutes. They were wonderful great people, very experienced. They helped me set up my phone and recover my passwords, thank goodness. I'm not use to change at the age of 50 but they did a great job. I will definitely refer your location and return with any needs. Thank you so very much to everyone there

09.2021

Jenn

I fell in the flooding during the storm putting g my phone in rice for 3 days with no luck. I went to the store and was waited on within 5 minutes. They were wonderful great people, very experienced. They helped me set up my phone and recover my passwords, thank goodness. I'm not use to change at the age of 50 but they did a great job. I will definitely refer your location and return with any needs. Thank you so very much to everyone there

09.2021

Jenn

I fell in the flooding during the storm putting g my phone in rice for 3 days with no luck. I went to the store and was waited on within 5 minutes. They were wonderful great people, very experienced. They helped me set up my phone and recover my passwords, thank goodness. I'm not use to change at the age of 50 but they did a great job. I will definitely refer your location and return with any needs. Thank you so very much to everyone there

09.2021

mbender83

Another terrible store. not a single aspect of. my visit was positive. ordered new phone, and signed up for tv. promos around phone were not fulfilled as promised at sale. TV was double each month. sign up promo was never honored. and the worst part is the kid they had there, John, apparently has a record of doing this and they just move him around. Manager claimed no responsibility or accountability. Emailed district manager Barbara , who stated someone would call me, they never did, repeated emails to Barbara went unanswered. Seems like these stores can just do whatever they want to swindle consumers, and worse is the fact that they represent ATT means nothing cause the main customer service people do nothing either. Its sad the only time ATT isnt a thorn in my side is when they get paid and i dont need anything.

08.2021

Matthew

Very helpful and friendly staff. Never have any issues at this location and they're always quick to solve any problems and Meagan is always willing to help out and answer any questions I have. This is the AT&T store to go to!

08.2021

mbender83

Another terrible store. not a single aspect of. my visit was positive. ordered new phone, and signed up for tv. promos around phone were not fulfilled as promised at sale. TV was double each month. sign up promo was never honored. and the worst part is the kid they had there, John, apparently has a record of doing this and they just move him around. Manager claimed no responsibility or accountability. Emailed district manager Barbara , who stated someone would call me, they never did, repeated emails to Barbara went unanswered. Seems like these stores can just do whatever they want to swindle consumers, and worse is the fact that they represent ATT means nothing cause the main customer service people do nothing either. Its sad the only time ATT isnt a thorn in my side is when they get paid and i dont need anything.

08.2021

Matthew

Very helpful and friendly staff. Never have any issues at this location and they're always quick to solve any problems and Meagan is always willing to help out and answer any questions I have. This is the AT&T store to go to!

08.2021

mbender83

Another terrible store. not a single aspect of. my visit was positive. ordered new phone, and signed up for tv. promos around phone were not fulfilled as promised at sale. TV was double each month. sign up promo was never honored. and the worst part is the kid they had there, John, apparently has a record of doing this and they just move him around. Manager claimed no responsibility or accountability. Emailed district manager Barbara , who stated someone would call me, they never did, repeated emails to Barbara went unanswered. Seems like these stores can just do whatever they want to swindle consumers, and worse is the fact that they represent ATT means nothing cause the main customer service people do nothing either. Its sad the only time ATT isnt a thorn in my side is when they get paid and i dont need anything.

08.2021

mbender83

Another terrible store. not a single aspect of. my visit was positive. ordered new phone, and signed up for tv. promos around phone were not fulfilled as promised at sale. TV was double each month. sign up promo was never honored. and the worst part is the kid they had there, John, apparently has a record of doing this and they just move him around. Manager claimed no responsibility or accountability. Emailed district manager Barbara , who stated someone would call me, they never did, repeated emails to Barbara went unanswered. Seems like these stores can just do whatever they want to swindle consumers, and worse is the fact that they represent ATT means nothing cause the main customer service people do nothing either. Its sad the only time ATT isnt a thorn in my side is when they get paid and i dont need anything.

08.2021

Matthew

Very helpful and friendly staff. Never have any issues at this location and they're always quick to solve any problems and Meagan is always willing to help out and answer any questions I have. This is the AT&T store to go to!

08.2021

Matthew

Very helpful and friendly staff. Never have any issues at this location and they're always quick to solve any problems and Meagan is always willing to help out and answer any questions I have. This is the AT&T store to go to!

08.2021

Mike

Best experience ever getting a new cellphone plan and phones. Erik was amazing in answering any and all questions alone with giving us all the information we needed to know about our plan. Could not have asked for a better experience. Highly recommended coming to this store location to do any and all business for AT&T customers. You will not be disappointed at all. Absolutely outstanding service, quality and customer care.

08.2020

Mike

Best experience ever getting a new cellphone plan and phones. Erik was amazing in answering any and all questions alone with giving us all the information we needed to know about our plan. Could not have asked for a better experience. Highly recommended coming to this store location to do any and all business for AT&T customers. You will not be disappointed at all. Absolutely outstanding service, quality and customer care.

08.2020

Mike

Best experience ever getting a new cellphone plan and phones. Erik was amazing in answering any and all questions alone with giving us all the information we needed to know about our plan. Could not have asked for a better experience. Highly recommended coming to this store location to do any and all business for AT&T customers. You will not be disappointed at all. Absolutely outstanding service, quality and customer care.

08.2020

Mike

Best experience ever getting a new cellphone plan and phones. Erik was amazing in answering any and all questions alone with giving us all the information we needed to know about our plan. Could not have asked for a better experience. Highly recommended coming to this store location to do any and all business for AT&T customers. You will not be disappointed at all. Absolutely outstanding service, quality and customer care.

08.2020

Nancy

Glad Erik has taken over as manager of this store, big improvement. He is patient and informative to our needs, assisted us in a timely manner. We left the store very pleased, confident and satisfied with our new phones. Also good to know Erik is closer for any issue that may arise.

08.2019

Ken

Walked in and was greeted. I had asked for a specific phone. The sales rep walked me to the phone I was interested in. We talked about all of the features for a bit. I was impressed so purchased the phone . The sales rep recommended that I change my plan to the unlimited. I was reluctant at first because I have not gone over my data limit ever but they explained to me that I would be saving money. My plan was originally $100/mo and after all fees, $148. He mentioned that the new unlimited plan is $45 so i'd be saving a ton of money. This is what prompted me to get the phone. My bill comes in and my new charges total $140! I barely saved any money!!! I looked at the details and noticed there is a line fee of $35 which is more than double than what I was paying previous. I was taken advantage of and misinformed by the sales rep. I am considering porting out and paying off my phone due to this inconvenience. I can pay way less with Sprint!!!

08.2019

Nancy

Glad Erik has taken over as manager of this store, big improvement. He is patient and informative to our needs, assisted us in a timely manner. We left the store very pleased, confident and satisfied with our new phones. Also good to know Erik is closer for any issue that may arise.

08.2019

Ken

Walked in and was greeted. I had asked for a specific phone. The sales rep walked me to the phone I was interested in. We talked about all of the features for a bit. I was impressed so purchased the phone . The sales rep recommended that I change my plan to the unlimited. I was reluctant at first because I have not gone over my data limit ever but they explained to me that I would be saving money. My plan was originally $100/mo and after all fees, $148. He mentioned that the new unlimited plan is $45 so i'd be saving a ton of money. This is what prompted me to get the phone. My bill comes in and my new charges total $140! I barely saved any money!!! I looked at the details and noticed there is a line fee of $35 which is more than double than what I was paying previous. I was taken advantage of and misinformed by the sales rep. I am considering porting out and paying off my phone due to this inconvenience. I can pay way less with Sprint!!!

08.2019

Nancy

Glad Erik has taken over as manager of this store, big improvement. He is patient and informative to our needs, assisted us in a timely manner. We left the store very pleased, confident and satisfied with our new phones. Also good to know Erik is closer for any issue that may arise.

08.2019

Nancy

Glad Erik has taken over as manager of this store, big improvement. He is patient and informative to our needs, assisted us in a timely manner. We left the store very pleased, confident and satisfied with our new phones. Also good to know Erik is closer for any issue that may arise.

08.2019

Ken

Walked in and was greeted. I had asked for a specific phone. The sales rep walked me to the phone I was interested in. We talked about all of the features for a bit. I was impressed so purchased the phone . The sales rep recommended that I change my plan to the unlimited. I was reluctant at first because I have not gone over my data limit ever but they explained to me that I would be saving money. My plan was originally $100/mo and after all fees, $148. He mentioned that the new unlimited plan is $45 so i'd be saving a ton of money. This is what prompted me to get the phone. My bill comes in and my new charges total $140! I barely saved any money!!! I looked at the details and noticed there is a line fee of $35 which is more than double than what I was paying previous. I was taken advantage of and misinformed by the sales rep. I am considering porting out and paying off my phone due to this inconvenience. I can pay way less with Sprint!!!

08.2019

Ken

Walked in and was greeted. I had asked for a specific phone. The sales rep walked me to the phone I was interested in. We talked about all of the features for a bit. I was impressed so purchased the phone . The sales rep recommended that I change my plan to the unlimited. I was reluctant at first because I have not gone over my data limit ever but they explained to me that I would be saving money. My plan was originally $100/mo and after all fees, $148. He mentioned that the new unlimited plan is $45 so i'd be saving a ton of money. This is what prompted me to get the phone. My bill comes in and my new charges total $140! I barely saved any money!!! I looked at the details and noticed there is a line fee of $35 which is more than double than what I was paying previous. I was taken advantage of and misinformed by the sales rep. I am considering porting out and paying off my phone due to this inconvenience. I can pay way less with Sprint!!!

08.2019

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Opening Hours:

Now Open
  • Monday 10:00 AM - 7:00 PM
  • Tuesday 10:00 AM - 7:00 PM
  • Wednesday 10:00 AM - 7:00 PM
  • Thursday 10:00 AM - 7:00 PM
  • Friday 10:00 AM - 7:00 PM
  • Saturday 10:00 AM - 7:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.4
    Total votes: 77
    Votes distribution:
    1: 9
    2: 0
    3: 2
    4: 4
    5: 62

Location/Contacts:

Network:

  • AT&T Store Logo
    This place is part of the AT&T Store. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 03-09-2022 21:01:20