Best outlet store in Mashantucket, Connecticut (CT) 2024

Recently Michael Kors deactivated my gift card which took almost two weeks to get reactivated through multiple phone calls to corporate despite the fact the card says it never expires on the back. I was very dissatisfied with the assistance from corporate. However the manager of this store Kim was very helpful, listened to my concerns and gave me a discount on the gift I bought for my troubles. It is difficult to find good managers and staff in today’s environment and Kim certainly is great at her job and turned a bad experience into a good one. ~Thomas

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Alyssa was great. Bought myself 2 new bags that I love. We went through the store together. Excellent customer service. Worth the drive. ~Lori

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