Best garage builder in Preston, Connecticut (CT) 2024

I can't say enough good things about the sales, installation and service by Overhead Door Company of Norwich. We have been in our house for 15 years. In May, the spring snapped. Since the door was rusting because of the salt in my husband's sander, we decided to replace the door. Charlie, the salesperson, was available to come out the next day. He used to be a technician so he was able to fix the spring while we was here so that we were able to use the door until the new door came in. Because we face east and are up on a hill and with memories of Irene, we purchased a door with a windload of 140 mph. The installation technician, Matt, did an outstanding job with attention to detail both inside and out. We greatly appreciate that he programmed the keypad code for us. After he left, I noticed that we didn't have a slide lock that we use to secure the door when the power goes out. It turns out that I neglected to include it when I ordered the door. I called the next morning and another technician, Doug, was out here that afternoon to install it. We have other properties where we used the Overhead Door Company of Norwich for both installation and serve... They are timely, expert and thorough in their work and we highly recommend them. ~LuciraJane