Best self storage facility in Dover, Delaware (DE) 2024

We were scheduled to move 6/30/2022 We rented a 26 foot truck a week before our move. I had a bad feeling and called U-Haul twice before the day of the move. We showed up on site at 7am to pick up the truck. The app told us we had to wait until the store opened even though I chose 24 hour service. I called customer service to see what was going on. I was on the phone for 40 minutes just to be told they didn’t have the truck we ordered, and not only that didn’t have ANY truck available for us in a 30 mile radius. They had to cancel our truck because the customers that had rented the truck before us hadn’t returned it. Which they knew days prior, and never told us. Even though I called twice before moving day! I’m honestly disgusted with U-Haul, and would never recommend or use them in the future. Thank you Penske for picking up where U-Haul severely dropped the ball! ~Kristen