Best post office in New Castle, Delaware (DE) 2024

I was away from my home for few weeks. Then they have delivery notice on my door on Oct 12 stating they will hold my package till november. Tracking stated they have second/final notice, but i never receive or seen any paper whatsover at my door. Called in to Usps saying they only usually hold it for 15 days. Then why would you write the holding time is till november 17th. All of the sudden a week later the package is being returned to sender, called in to this location specifically to request longer holding but no one will ever pickup the phone. Now theyre saying they cant do anything so my package is already returned to sender. Absolutely ridiculous bad service and misinform ~John