Best car rental agency in Fort Lauderdale, Florida (FL) 2024

WHERE IS THE ZERO STAR?!!! Reservation in place for over a month. On arrival there’s 3 reps helping people when they have 15 computer stations. The line is a mile long. After all the frustration and I finally make it to the counter they tell me the wait for the cars are 1-3 HOURS!!!!! Stuck without an option because it was a prepaid reservation I have no choice but to wait. But I won’t be doing business with Dollar or Thrift again. Non-existent management! This company is so terribly managed. DO NOT MAKE THE SAME MISTAKE! They should have been refunding everyone their money! ~Aaron

I should trusted in the reviews when I tried to deal with them. I'm selecting this unit because I reserved the car here, but, all Hertz that I have been going did the same thing. I was trying to rent a commercial van and in the website it was giving me a very good rate, a unbelievable price, and all the hertz I went to get this van for a week, they gave a different excuse from another. Even that I could see the vans available in their parking lot the gave me an excuse. One of them said the amazon rented everything, other one told me they do not rent for walking ins, other said vans were not good, other told me somebody rented it last minute. It is a same to deal with a big company and have a situation like this, I almost lost my appointments. However I got a good deal of a truck in TURO APP and it was possible to do what i was needing to do. I'll never deal with these guys anymore. ~Henrique