Best bank in Tallahassee, Florida (FL) 2024

I have been dealing with WellsFargo for a long time, have multiple business and personal accounts. They use to be my top choice. But lately they have been having the worst customer service in the location. Walked in to open a new account for our new business in town. No one was there greeting you, or ask what I am here for. After waiting for over 45 minutes, finally a banker came in to me and when I told her I am here to open a new business account, she said sorry we are fully booked today. With totally disrespect to my wasted time, someone could have said that instead of wasting my morning. Other bank was able to help and earn my business in the same day. Thank you ~Peter

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Why are the local branch phone numbers top secret? Why do you have to deal with an automated phone system that rarely has all the answers you need - when they even interpret what you said accurately. I understand the time it can take to talk to someone but at the very least have an option to speak to a human instead of having to try multiple times till the system does not understand you and finally, reluctantly transfer you to a live agent. ~Jeff

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