Best atm in Winter Park, Florida (FL) 2024

One star just so I can leave this review. (0 Stars is what's deserved) Went inside to prepay for gas. Female worker behind the register was on the phone the ENTIRE time. Customers were attempting to pay, she had to ask over and over again, because...SHE IS ON THE PHONE. It was my turn to prepay for my gas, and I approached. I hadn't even opened my mouth and she proceeds to give me a money total, that was not mine. Seriously?! I had to tell her 3 times, I was prepaying for gas. A gentleman walked in asking for a receipt for a pump. She told him she didn't have any. None. I made sure to check my bank statement asap. ~ed

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This store is typically great. However this is the 3rd instance where I have attempted to go to the store for something later in the evening and either the doors are locked or in this instance an employee and 2 other individuals are standing outside and one stated that the store is closed. It was a Saturday around 10:30 pm. As we drove away I looked up the hours which said 24 hours. So I called the store and an employee answered and when I asked why they said they were closed they said it was because only one employee was on shift. So not sure who the other 2 individuals were but it was made clear the store was closed. So please either update your hours, or man your store properly to accommodate the hours listed. Or if you close your store and are gas only after a certain time then list that. I know I cannot be the only person turned away for this reason. But, I was just trying to fulfill a serious craving for some boiled peanuts and an icee only to be sorely disappointed. ~Katherine

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This review is long overdue! We came to Trustco as first time home buyers. Arcenet, the bank manager is amazing. She guided us through the entire mortgage process and was always there when we had a question. She even took the time to attend our closing. Trustco had the best mortgage rate, offered no PMI, and is one of the only banks who don’t resell their mortgages. We had a great experience and would recommend Trustco! ~Ashley

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