We have been getting our deliveries via Estes for well over five years. Their best driver on the roster is Alan. We look forward to seeing him every week. He’s always on time, exceptionally helpful, and goes above and beyond every single time. His level of service is unparalleled. He will even pick up where other drivers may have fallen short (not taking their pallets, etc) and without a single complaint. Where others may stand back and watch us unload the pallets, he’s right in there with us - helping to unload and stack boxes and making sure they’re put where we need them. He makes sure everything is 110% before he leaves. On top of everything else, he’s very personable. He engages with all of our employees, remembers everyone by name, and brightens our day every time. He’s funny and charming and makes us all smile.
To have someone deliver that level of service AND have a personality to match is a rare find. Estes: keep Alan coming back to Build a Bear in Buford! ~Allison
trucking company