Best tax preparation service in Decatur, Georgia (GA) 2024

Unfortunately, my experience was not as great as the reviews I read. The reviews led me to Smart Financial & Tax Services today. The door was locked but the business hours on Google showed they were open. An older lady opened the door and asked if I was trying to get my taxes done. I told her yes and she said to me "He's not doing any taxes today. But maybe he could file you an extension." I did appreciate her polite tone and told her I didn't want an extension and thanked her. She asked me if I was a returning client. I didn't understand how that made a difference but she said that maybe he could talk to me if I just waited. There was no reason for me to wait to talk with the person she was referring to if he wasn't seeing new clients or doing any taxes on this date. She was polite, I appreciated that. I gave a 1 star because I have never been to a place that does taxes that chooses certain dates to do them. I'm not from here so, hopefully no one else has an experience like mine if you are new and just trying to find a good rated tax service in Decatur, GA. ~Shanna

Best tax professionals hands down! I have been a Buffie the Tax Heiress customer for years and refuse to trust anyone else with my taxes. The office is chic and warm. I love visiting every year. My experience is always exceptional. I love that I can make a lunchtime appointment and be in and out with no delays. I not only receive great professional tax services annually, but I also receive emails alerting me to new and updated taxes laws throughout the year. ~Theresa