Best car rental agency in Hinesville, Georgia (GA) 2024

Absolutely a 0 star if I could. The manager Kirk, came off nice. I picked up my van which was filled with mud, grass and leaves from being "parked in a field" in his own words. Also the tank was filled to 1 knotch above half. He told me before I left that that is where it needed to be filled to and that I didn't have to worry about a thorough clean because it was dirty when I recieved it. Return it a few days later but he was not in the office and I was told to just leave the keys. I get my receipt later that night and was charged $50 for cleaning and $47 for gas. I filled it to the exact mark I got it at right around the corner from the dealer before dropping it off. Called them and they claimed it was at a quarter tank when received. He refused to acknowledge the conversation he and I had about the gas and the cleaning and charged the $97 anyway. On top of all of this, the front tires had no valve stem caps and had to be aired up 8 times round trip and the check engine light came on on my trip home costing me hours of my drive. Absolute crook and customer service wasn't any help either. Rent from enterprise!! Do not, and I can not express this enough, DO NOT RENT FROM THEM. ~Jilli