This gas service is terrible! No paper towels, no receipt for gas pumps! ~George

The worst RacTrac I ever been to. 12/14 at approximately 2:40 pm, I enter to use the restroom and the get some gas. On the way to the restroom, there was tissue paper on the floor by the bathroom. I ignore that, once in the lady's room the 2 stalls were not flushed. I waved my hand but it didn't work. I went to the register area, where 3 employees in the area. The guy was count money, another lady was eating, and the third was just standing there. I asked, "was the toilets down this hours?" she responded no, nothing is wrong with the toilets, and she hasn't been in there. I explained again, the toilets were not flushed and i was trying to use the bathroom. She continue to say nothing is wrong and asked the man counting the money was there anything wrong with the toilets? Then tells me they been working all day nothing is wrong with them. The guy counting the money mentioned, he would check when he is done. So, I have to wait for a man to go check the bathroom and two female employees, was standing right there. Customer service is everything. luck for them, I had a 3pm appointment and I wasn't evaluating this location. If the floor was dirty then so is the cooking area. NASTY!! They clearly need a new Manager and staff!!! ~Smiley

Great place, best customer service and perfect proof that it cost you nothing to be kind to people! ~Travis

Tammy was so great!! She explained everything and answered all of my questions I had about getting my breaks replaced. She definitely put me at ease because spending money unexpectedly can make a lot of people nervous. If anything else happens to my car I'll definitely be back because of Tammy!!! Great experience!!! ~Bianca

I went into the store on 10/26/2022 and had the worse experience with store manager Wilbur and Jesse. I always come inside the store an shop. As Im checking out my coupon didn’t scan. An i advised they couldn’t take it because I may be doing coupon fraud ! I never ran into this issue before. Manager stated that’s the store policy. I pulled up the coupon policy an it didn’t stated that. So manger lied. Anytime a coupon doesn’t scan Kroger has always take the coupon with no problem. I will never shop at this location there due to the way I was treated by the manager ! Don’t accuse me of doing a coupon fraud an he basically brush me off as if he didn’t care what I had to say. ~Joycelyn

Great experience line was about 5 minutes long. ~Damien

Ms. Sheryl was extremely nice and made sure I understood all the terms that came along with the process! Excellent customer service and a welcoming environment! Will definitely recommend to others ~Keisheena