Pulled up to the drive thru at 940pm.
2 cars ahead of me, I was the last vehicle in line.
There was a significant delay, and I finally reached the window at 10pm with 1 car ahead being served. The window employee served the car, intentionally did not look back or make eye contact with me then Closed the window and walked away. I sat at the window for 5 minutes realizing she was gone. Another vehicle then drove up behind me and i sat a few more minutes. As I finally pulled off realizing she was not coming to back, I see her open the window and apparently tell the man they were closed, because I braked when I saw here, but then noticed he was waiting for me to pull off. I understand employees want to go home when their shift is done, but this was a display of a total lack of customer service. Simply advising me they were closed, tired, out of pizza or whatever would have been better than just running away leaving me sitting there. Especially when they saw that I was in line for 20 minutes waiting, before they closed. ~Audria
pizza restaurant