*UPDATE* After 2years of storing with them and paying monthly on time consistently, I have found that my stored items are constantly covered in a thick layer of dirt that I am worried could be damaging. When I notified the Manager and Owner niether were willing to find a way to fix the problem, and instead told me it was normal for storage units to be this way. Upon asking for the door to be checked for repairs as a possible solution to the dirt problem, I'm told that if a repair person comes out and determines no repairs are needed I will be responsible for that bill. I have been treated very rudely by both the Manager and Owner at this point for bringing up this problem and asking for a solution. At this point I am having to badger for any kind of response and being told that if I am unhappy I can move to another storage place. I'm very dissatisfied and disappointed, I had thought I found a company that genuinely cares about their customers but unfortunately I was wrong. But given that open storage units are hard to find right now I am stuck in a rock and a hard place. Michele the manager is an awesome help! The price is phenomenal compared to other places! Very happy with the service! Thanks for all you do! ~Marietha

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Jose was incredibly helpful! He helped me in selecting the correct lights for my Dodge 3500. Also, he helped me with battery life extending cushions and installed them! I will never shop at another auto parts store! Thanks for the outstanding customer service and the help! ~LeAnn

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I went in to buy an oil filter for my 2001 Toyota Highlander and the lady who helped me told me that they do not sell Toyota products. Even though I had the item pulled up on my phone showing that it was in stock she was not willing to look for it at all. My dad even called to make sure it was in stock and they told him they carried it but was not willing to look for me when I arrived. None of the employees were wearing name tags so I was not able to get his employees name. I will not step foot into this store again until they can figure out how to help a customer out even when the customer has proof. ~Cathryn

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