Best financial consultant in Joliet, Illinois (IL) 2024

This is absolutely my favorite branch. I do like the one in New Lenox as well. I have gone there for years. Very good service. But I must say the one on Midland. Has great personal Bankers Guadalupe is so helpful. She knows. The people she serves I can call her on the phone and she knows exactly who I am just by my place. She says hello Ericka. Which you would think isn't much. But it's extremely important to me.. So to all the BMO workers!! You are appreciated! My identity was stolen black Friday and when i tell u they were on top of it. They Where! Like i said! My Favorite Branch💜💃🏾 ~Ericka

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Angela Lilek, thank you for giving us hopes and creating a plan to get us into our home, reaching out to her multiple times with no response, messages read but absolutely no reply. I hope this is not how you treat other families. ~Jessika

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Went to the BOA at Joliet to make a cash deposit and was turned away because the only cashier that showed up went to lunch. Very disappointed, one of the biggest banks in America and no cashier to take care of its customers. Will be looking at other competitors to make a change. It's time to break away from the big corporations and go local! ~juan

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I've had multiple bad experiences with Lenore at this location. Sadly she's the only non-teller who is consistently present and this is the only location near me that can cut a new debit card same day. Anything not written on the laminated card behind her desk is beyond her grasp and customer service is nil. Old Plank Trail - please make new debit cards available at your Shorewood location and spare your customers this grief. ~Louis

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