Best car rental agency in Libertyville, Illinois (IL) 2024

We rented a Tesla, drove by at 7 am and no Tesla was on the lot. Came in at 10 am and were told that our car went out at 9 am… Sorry! What good is a reservation for a car, getting a reservation number and thinking that the car is waiting for you… When they either never had it or worse gave it away. I’ll tell you what good it is, they expect you to be put in a position where you need a car and you will rent whatever they have on the lot! It is a complete scam and should be illegal. We asked how can we guarantee that we rent a Tesla and will get a Tesla on the day that we rent it for even if it’s two weeks out and the girl said I don’t know I can’t guarantee you anything ! ~Daniel