Best diesel engine repair service in Manteno, Illinois (IL) 2024

Stopped by for an oil change. Got out of my vehicle and a gentleman helped the customer in front of me. Completely ignored me. I went into the lobby and the tech got off the phone and walked into the shop without even acknowledging me again. I waited a few more minutes and he came back in, made a phone call and then walked back out. Three opportunities to greet me. Didn’t even ask me to wait as I understand sometimes you are busy. I slowly walked out to my car past the front doors and no one asked if they could help me. I left and did my business in Bradley. Sometimes a simple, “hello, we will be with you in a moment” is a good idea in customer service. ~Kyle

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