Best financial consultant in Naperville, Illinois (IL) 2024

This specific bank and manager Maria are useless. I have never had such a poor experience with a bank. Today I closed my accounts after being a customer for 11 years. Steer clear of BoA and this specific bank. Believe the bad reviews and bank literally anywhere else. after the took money from one account and put it in the other with permission and refused to correct, Maria told me “hopefully everything works out” in a condescending way. After explaining that if the didn’t I couldn’t pay rent. What a spiteful individual. So I let her know it’s her fault and said “F”this place and left. So I was called by the person above the branch manager and I said I would remove this review but after thinking about it more, I decided that since he literally did nothing I wil do nothing. I am so happy I closed all my lines of business with you after over a decade. ~Jamie

This branch does not have customer service attitude at all, Recently visited this branch , no one was there still refused to serve without an appointment , Drove to 896 Illinois Rt 59, Aurora, IL 60504 branch who helped despite they were busy with other customers. I completely understand the appointment based service principle but not sure if it applies wen they are not busy, ~Dp